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LICKS® Satisfaction Guarantee

At LICKS®, we stand behind our products and quality controls.  If for any reason you are not satisfied with a LICKS® product you purchased from our website (www.lickspillfree.com) or one of our authorized retailers, you may return the product for a replacement product or refund.  Please note that because we are unable to control the quality of LICKS® products sold by unauthorized sellers, the LICKS® Satisfaction Guarantee is not available for products purchased from unauthorized sellers.

How to Claim the Guarantee

If you purchased your product from www.lickspillfree.com, please complete the LICKS® Satisfaction Guarantee Request Form and then submit the form and a proof of purchase to us either by email to RetailerManagement@lickspillfree.com or by mail to:

213 N Morgan St, Suite 2C

Chicago, IL 60607

 

Please note that you are responsible for costs incurred in mailing your product and proof of purchase.

If you purchased your product from one of our authorized retailers, please submit your Guarantee request directly to the authorized retailer.  If you need further assistance, you may contact us at (888) 821-6098.

Guarantee Guidelines

LICKS® reserves the right to verify information, require a valid proof of purchase, and to deny guarantee requests in its discretion if a customer is abusing the LICKS® Satisfaction Guarantee.